Privacy Policy & SMS Terms of Service
Last Updated & Effective Date: September 2026 • JT Aesthetic & Co LLC
1. A2P 10DLC SMS Messaging & Opt-In Policy
JT Aesthetic & Co ("Company", "we", "us", or "our") uses automated 10-digit long code (10DLC) Application-to-Person (A2P) SMS messaging to communicate with patients who request consultations, schedule medical aesthetic appointments, or opt in to receive updates.
Strict Non-Sharing & No Third-Party Selling Guarantee:
NO mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Program Details:
- Program Name: JT Aesthetic & Co Patient Appointment & Consultation Alerts
- Message Types: Appointment confirmations, reminder notifications, pre/post-treatment instructions, consultation replies, and special promotional offers.
- Message Frequency: Message frequency varies depending on your interactions and appointment schedule (typically 2-4 messages per booking).
- Message and Data Rates: Standard message and data rates from your wireless carrier may apply.
How to Opt Out (Unsubscribe):
You may opt out of receiving SMS messages from JT Aesthetic & Co at any time. Simply text STOP, QUIT, END, REVOKE, or UNSUBSCRIBE to (213) 698-7611 or reply STOP to any message received. Upon texting STOP, you will receive a single final SMS confirming your unsubscription.
How to Get Help:
For assistance or questions regarding our text messaging service, reply HELP to any text message, call us at (213) 698-7611, or email us at info@jtaestheticandco.com.
2. Information Collection & Usage
When you submit a consultation form, request an appointment, or contact our team via phone or web form, we collect personal identifying information including your name, email address, mobile phone number, preferred clinic location (South Pasadena or Eastvale), and specific aesthetic concerns.
This information is used strictly to provide medical spa services, schedule appointments, send appointment reminders, manage treatment history, and improve your patient experience.
3. Data Security & Patient Confidentiality
We employ industry-standard 256-bit SSL encryption and secure electronic health record (EHR) management systems to safeguard your personal health information and contact details. Access to patient records is strictly restricted to authorized medical and administrative personnel.
4. Contact Privacy Officer
If you have any questions regarding this Privacy Policy, your SMS opt-in status, or your personal data, please contact our administrative office:
JT Aesthetic & Co Privacy Department
South Pasadena Clinic: 1401 Mission St, Suite C5, South Pasadena, CA 91030
Eastvale Clinic: 12548 Schleisman Rd, Suite 120, Eastvale, CA 91752
Direct Phone / Text: (213) 698-7611
Email: info@jtaestheticandco.com